Isophate
2 Bronze

Never received back my device after repair.

A few days ago I sent my xps 13 to Dell, the repair center status claimed to have completed repairing my device and that they’ve already shipped it back via fedex. They notified me their completion on may 14 and said package was already delivered on may 12. Which I did not receive. 

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1 Reply
ejn63
7 Gold

Re: Never received back my device after repair.

Contact Dell to have them trace the delivery (or Fedex, if you have a tracking number).