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September 15th, 2017 09:00

No confirmation email???

Hi, I order an Laptop through the dell website on 10th September 2017. But i still haven't received a confirmation email despite receiving a order acknowledged email. I'm from the UK, but i don't know where else to post this form. Sorry for any inconvenience.

Thanks

4 Operator

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3.4K Posts

September 16th, 2017 03:00

Thank you for your message.



Have you received an email with a Dell purchase ID or an Internet receipt number?



Please click on my Dell username & send a private message with the service tag, registered name & email address.

4 Posts

September 16th, 2017 09:00

What do you mean by the registered name & email address.

Who payed for it or who it is being shipped to?

2.3K Posts

September 16th, 2017 14:00

They want you to give them the email you gave Dell.com when you purchased the item.  Also if you received any sort of email from Dell.com it may have contained a purchase ID or customer ID, give them that as well. 

4 Posts

September 17th, 2017 01:00

Ah ok thank you.

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