I have bought the Premium Support Plus Warranty from Dell for my laptop. But their customers support behave like ordinary customer. Instead of solving the problem they do argument. This is my last machine from Dell. I do not expect this type of service after paying lot of money to Dell.
Thank you for your message. We understand that your experience with us has been not good so far. However, let me assure that our customers are and will always remain our priority. We will be glad to investigate & assist you further.
For my reference, please click on the message tab next to your avatar– click “New Message” & search for my Dell username (Sreejith R) & send a private message with the service tag, registered name & email address.