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Non-responsive technicians
What is the next step when you stop receiving any response from a technician re: a current problem? This has gone on for a week, no update, no answer to my rather simple questions. Overall my computer hasn’t been repaired for over a month.
DELL-Cares
Moderator
Moderator
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25K Posts
1
May 14th, 2021 16:00
Thank you! We have received the required details. We will work towards a resolution. In the meantime, you may also receive assistance or suggestions from the community members.