Customer Care

Last reply by 02-13-2022 Unsolved
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1 Copper
1 Copper
164

Order Delayed Twice?

I placed an order on Jan. 23rd. At that time, the estimated delivery date was Feb. 4th.

I received an email on Feb. 1st telling me the expected delivery date was changed to Feb. 15th.

Today (Feb. 12th), I got another email telling me the order is delayed again, and it is possible that the order will be delayed again in the future. What is wrong with Dell?

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2 Bronze
2 Bronze
147

The same happened to me...

Initial shipping date 11 Feb 2022, estimated delivery 24 Feb 2022.

Delayed shipping date 15 Mar 2022, estimated delivery 29 Mar 2022.

More than 1 month of delay??? Unbelievable. They are not professional.

I've already payed €3500 for my notebook.

 

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