Customer Care

Last reply by 02-13-2022 Unsolved
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1 Copper
1 Copper

Order Delayed Twice?

I placed an order on Jan. 23rd. At that time, the estimated delivery date was Feb. 4th.

I received an email on Feb. 1st telling me the expected delivery date was changed to Feb. 15th.

Today (Feb. 12th), I got another email telling me the order is delayed again, and it is possible that the order will be delayed again in the future. What is wrong with Dell?

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2 Bronze
2 Bronze

The same happened to me...

Initial shipping date 11 Feb 2022, estimated delivery 24 Feb 2022.

Delayed shipping date 15 Mar 2022, estimated delivery 29 Mar 2022.

More than 1 month of delay??? Unbelievable. They are not professional.

I've already payed €3500 for my notebook.


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