MarkXPS25
1 Copper

Ownership Transfer

is it possible to expedite a ownership transfer ,I bought my laptop on 2 Oct 2018 in the USA,and moved to China, I have recently been experiencing a powerup problem on my Xps 15 9570 ,however when containing Dell China they said I had to pay for repairs for myself, However my laptop is still under warranty, so I was instructed to do.a ownership transfer, but I am left without a working laptop and Dell that I have to wait,this has resulted in me following behind in assignments and will hinder my graduation, is it possible to expedite the transfer to get my laptop fixed asap

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1 Reply
Moderator
Moderator

Re: Ownership Transfer

Thank you for your message. For an international warranty transfer, the system needs to meet 2 conditions.


1) The system must have a premium onsite warranty.
2)This system model should be released in the region you are moving to.

 

If the system meets these requirements, please click on this link to complete the ownership transfer online & share a screenshot of the completed form on a private message.

 

 For my reference, please click on the message tab next to your avatar– click “New Message” & search for my Dell username (Sreejith R) & send a private message with the service tag, registered name & email address.         

 

How to locate the service tag

 

 

Dell-SreejithR
Social Media Support
#IWork4Dell
To help us troubleshoot, send us via a private message: Dell PC or Monitor Service Tag number
Out of Warranty Support
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