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January 8th, 2019 08:00

Problem with login redirection on https://sso.emc.com/sdell/

Hello, with my existing account also with a new one, I have problem to login to Dell support pages. It always stuck on "Configuring your account..." If you are not automatically redirected, Click here to continue The link points to https://sso.emc.com/ and ends in the same page as loop.

1 Message

January 14th, 2019 01:00

I'm having this exact same problem for the past two weeks. I called Dell hotline and none of them was helping!

January 17th, 2019 02:00

Is there any solution about this matter? We have an issue and can not create service request. Dell support is not help on my issue. 

Thank you!

3 Posts

January 18th, 2019 03:00

I have the same problem :-(

6 Posts

February 4th, 2019 01:00

Same Problem here... anyone got this problem solved?

1 Message

February 4th, 2019 19:00

Hello? Dell? I am a customer with a $250k VXRail system trying to open a ticket but cannot due to this issue.

https://sso.emc.com/sdell/      ........ "Configuring your account ... "

February 5th, 2019 07:00

Same problem here. Can't seem to find anyone who is able to solve this issue.

1 Message

February 6th, 2019 12:00

Same problem here. Any resolution yet? C'mon guys, please help your customers get logged in.

February 13th, 2019 13:00

This has been an ongoing issue since at least 2018. When they were separate sites/entity's there was no problem. But as soon as they started up the SSO BS then it's been hit or miss whether it will work with the majority being a big fat MISS. I am so fed up with the non-working web presence of Dell. Even trying to order or configure a system online is a nightmare these days. We just did a big Dell purchase in 2018 so when this stuff is EOL will be going elsewhere where they are more concerned with existing and future customers than the acquisition of IT for the Dell portfolio.

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1 Message

February 16th, 2019 19:00

I have the same issue i need to do VxRail training for work..

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205 Posts

February 25th, 2019 08:00

Same problem here, oddly enough if a co-worker signs in under a different account, I can browse just fine.  There's something broken here that Dell needs to fix.  I've had Dell and EMC logins since long before they merged, so I wonder if that has anything to do with it.

March 13th, 2019 04:00

I tried opening devTools in Chrome and it complained about not being able to load resources over HTTP, because the website was accessed over HTTPS so I went ahead and replaced HTTPS with HTTP in the address and voila, it helped.

1 Message

March 13th, 2019 09:00

Same problem here, http does not even work.  Any solution?

1 Message

March 16th, 2019 16:00

I was able to generate the Unity License via: https://turkey.emc.com/auth/elmeval.htm

 

1 Message

May 30th, 2019 02:00

We still cannot use the Support page. DellEMC please fix this.

2 Posts

May 30th, 2019 11:00

Oh good, it's not just me. This has been going on for months, and is still happening as of 2019-05-30. Phone support was not helpful, so I gave up trying.

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