mtriaudit
1 Copper

Re: XPS 13 9370 Service Tag Unrecognised

Hi.

I am in Viet Nam. I have bought a Dell XPS 9370 laptop from a certified seller in USA on eBay . However, when I checked the Service tag on Dell website, the laptop information could not be found (message: There is no match for that service tag), even I checked with Support Assist but it still cannot be found. How can I do to register the Service tag on the website in order to get assistance (like with automatic driver download or origin of the product)?

Thank you.

 

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2 Replies
Moderator
Moderator

Re: XPS 13 9370 Service Tag Unrecognised

Thank you for your message. I will be glad to review this & assist you further.

 

For my reference, please click on the message tab next to your avatar– click “New Message” & search for my Dell username (Dell-Sreejith R) & send a private message with the order number, registered name & email address.

 

 

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Moderator
Moderator

Re: XPS 13 9370 Service Tag Unrecognised

We haven’t received any response from you. Feel free to reach out to us, we will be glad to assist you.

 

 

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