1 Copper

[Refund] Dell Refund inefficiency.

Hi all,

I am very sorry that I have to make this public. I've bought a Dell Aurora back in 2018 which cost me $2700. When I check my credit card, Dell has charged me twice by mistake and I have been actively reaching out to Dell. I have been facing the double-charging issue since December 2018 and it still has not been resolved. It has been 1 plus year and my case has been transferred frm teams to teams and for the past 4 months there has been no response despite my constant emails...

Has anyone face such issue for that long? Are there any viable solution for you guys?

Many thanks in advance. 

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We tried reaching you on a private message but did not receive a response. Please feel free to reply to the private message whenever you are available.


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1 Copper

Re: No response received

Unfortunately i have responded to your thread one on Dec 2019 and Feb 2020 separately communicating the details you asked for yet there is no follow up  😞

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