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July 10th, 2019 22:00

Refund

I have bought a laptop at 10/7/19. I didn't get my confirmation email because my address got rejected. When will I get my refund, is there any other procedures to get my refund?

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3.4K Posts

July 12th, 2019 06:00

 

Thank you for your message. I will be glad to assist you with this.

 

Dell charges you only once the order has been invoiced/shipped until the amount is blocked on your card. If the order does not go through or if it is canceled the refund is automatically initiated in 2-3 business days.

 

For my reference, please click on the message tab next to your avatar– click “New Message” & search for my Dell username (Dell-Sreejith R) & send a private message with the order number, registered name & email address.

 

 

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