Customer Care

[Long Do Thanh]

My name is Do Thanh Long. I come from Vietnam. I just bought a Dell monitor S2417DG in a few days ago. My problem is I also can not check the warranty information because Dell service tag is not found? Can anyone help me? The information on behind the S2417DG is :
Retail Store:  a Small, No- Brand Shop at Viet Nam
My Email Address: <Email id removed>
My Name: Do Thanh Long
Phone Number: <Phone number removed>
Monitor Model: S2417DG

Service Tag : <Service tag removed>
Express SVC Code : <Express service code removed>
**********(because 0 number and O character is very similar, i'm not sure about this, so i send you the two possibility of S/N)
S/N1: CN-03J54J-QDC00-87D-OHOU-A05  
or 
S/N2: CN-03J54J-QDC00-87D-0H0U-A05

please give the response as soon as possible.

thank you so much!

[DELL-Cares · Accepted solution]

To ensure the security of your information, I'd suggest that you delete the post containing any Dell centric information (Service Tag / Express Service Code).

[Long Do Thanh]

@DELL-Cares 
yes, i will follow your advices
but i don't find the delete option for my post. ? can you show me  ?
i'm a newbie in this forum. i'm not familiar with this forum.
thank you alot.

[DELL-Aniketh S]

When you open the message on the forum, right next to your message there should three dots vertically aligned. Click on that and check if you have the delete option. 

[Long Do Thanh]

@DELL-Aniketh S 

@DELL-Aniketh S 
currently, when i click three dot vertically on this post
i can see the options : 

+ Mark as New

+ Bookmark
+ Subscribe
+Mute
....

but have no delete option
maybe i think because i'm newbie, i have no delete privilege.

thank you alot !

[DELL-Aniketh S]

You should have options to edit the post, you can try deleting the details out of the post. I can see that some of it have been done. Please ensure that you are logged into the the account.