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nikcross1
1 Copper

Sales, Latitude 10 no HDMI port

I recently purchased a Latitude 10. I specifically ordered a tablet with a HDMI port. The tablet sent to me Does Not have HDMI and customer care is not resolving the issue. I was transferred several times without resolution. This is such a simple issue to fix. Take this one back and send me the tablet which you have charged me for! I have been a loyal customer for years and this bait and switch has become a customer service nightmare.

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3 Replies
Moderator
Moderator

Re: Sales, Latitude 10 no HDMI port

Hi Nikcross1,

Thanks for posting your comments and bringing your concerns to our attention. Allow me to apologize for any frustration or inconvenience you may have been caused by this situation.

Please contact me privately, by clicking on my name in blue next to my picture, and provide the following information.

Customer Account Name:
Email Address used at time of purchase:
Shipping Address:
Phone Number:
Order Number:
Service Tag #:
Country of purchase:
Current country location:
Reason:

Thanks,
Lorna

 

 


Social Media Support
#IWork4Dell

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mrmediaguy
1 Copper

Re: Sales, Latitude 10 no HDMI port

FYI, all Latitude 10s have HDMI output. On the tablet itself, the port is a mini-HDMI port located on the right edge, just below the headphone/audio-out jack. Hope this helps.
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Moderator
Moderator

Re: Sales, Latitude 10 no HDMI port

All,

The Latitude 10 rightside has audio, USB, and mini-HDMI.

 

The Latitude 10e rightside only has audio and USB.

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