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Shipped on monday: No eta or updates

I've ordered an alienware 17 and was shipped on 18/11. I was given the tracking link but was surprised to see that there was no eta date. 5 days later and there has been no movement or eta date so i want to know what's going on with my order. Before on the Dell order status the EDD was 4/12. 

Status DEPARTED MANU.FACILITY Contact ********
Delivered On n/a Address ********
Received By CHINA
Sent On 18/11/2013
Order No. ********
Box Qty ********
Weight ********
ETA n/a Please check the order history below for any possible delays.
  History Date Time Location Activity
18/11/13 13:03 PENDING.

  Notes If the ETA falls within a National Holiday in the destination country, then delivery will occur on the next business day.
Walsh Western International authorizes you to use Walsh Western International tracking systems solely to track shipments tendered by or for you to Walsh Western International for delivery and for no other purpose. Any other use of Walsh Western International tracking systems and information is strictly prohibited.
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RE: Shipped on monday: No eta or updates


We are in the USA and do not have access to your account or tracking. Go back to the top of this board and open the STICKY, "Walsh Western Issues thread". Use the contacts in my 1st post.

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