1 Copper

Slow shipping

Why does it take over a month to ship?

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Moderator
Moderator

Re: Slow shipping

Hi,

Thank you for reaching out and I'm sorry to hear this.

Could you provide the order # and the registered owner's name via direct message? I'll have it checked to see what is casuing the delay.

-Susanna


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1 Copper

Re: Slow shipping

 

 

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Moderator
Moderator

Re: Slow shipping

Hi,

I'd like to know if you are available now to continue the conversation. In case you are occupied, can I put this session on hold and continue when you are back.

-Susanna


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1 Copper

Re: Slow shipping

 
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Moderator
Moderator

Re: Slow shipping

Hi Jeremy,

Good day to you!

I've reviewed your and do see shipping label is created on shipment: BHC000350249 link: https://bit.ly/39rLUzl. Once the delivery information is updated, I’ll write to you.

-Susanna


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Moderator

Re: Slow shipping

Hi Jeremy,

I've good news for you!

Your order is in transit and scheduled to arrive on 1st April. Shipment: BHC000350249 link : https://bit.ly/39rLUzl- Do let me know once you recive it.

-Susanna


DELL-Cares
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Moderator
Moderator

Re: Slow shipping

Hi, 
I haven’t heard from you since our last conversation. 

Could you provide the order #, registered owner’s name via direct message,
I will check to see what went wrong with the shipping. Or can I take this issue as resolved?

-Susanna


DELL-Cares
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