NJayL
1 Copper

Someone please actually help me: defective laptop

I purchased my first and last laptop from Dell. It has been nothing but a pain since I purchased it. It keeps failing, and I have been contacting costumer services for months and months at this point. I event sent my laptop in, and it was claimed to be fixed. It still doesn't work. Now, they are telling me to send it in and it will be an upwards of $200 because it is out of warranty. Why am I paying for something that was incorrectly fixed the first time???? Someone please help or direct me to someone who can.

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1 Reply
Moderator
Moderator

Re: Someone please actually help me: defective laptop

Thank you for your message. I will be glad to investigate this & assist you within my support boundaries.

For my reference, please click on the message tab next to your avatar– click “New Message” & search for my Dell username (Sreejith R) & send a private message with the service tag, registered name & email address.

How to locate the service tag

 

Dell-SreejithR
Social Media Support
#IWork4Dell
To help us troubleshoot, send us via a private message: Dell PC or Monitor Service Tag number
Out of Warranty Support
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