I had heard from many people that Dell has bad customer service, but I gave it a chance anyways. I have a lot of patience, but my FIRST experience with Dell was absolutely horrible. Here's my story:
My first, and last Dell experience - I expect much better service and I'll find someone who can provide it. I will also spread the word.
Thank you for posting your comments on the Dell Community Forum Customer Care Board. We appreciate anyone who will take the time to share their customer experience, either positive or negative. Customer feedback remains an important tool in evaluating our products and services.
It's genuinely sad to lose any customer, no matter the reason. Please accept my apology for any frustration or inconvenience you may have been caused. We strive to provide a great purchase experience for all of our customers. I regret we missed the mark in your case.
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