Our University orders Dell products exclusively. I put in a quote for 4 Dell desktops, the OptiPlex 7060 Small Form Factor XCTO,
The school placed the order on 1/18/2019 via purchase order. Usually, the CPUs arrive in two weeks. But imagine my surprise when the order said that delivery won't be until 3/25/2019!
Our school rep contacted Dell, and found that some part was missing and that the delay was accurate.
We have faculty members that won't have a computer for two months! This is absolutely unacceptable. Now, the monitors, sound bars and wireless keyboard that I ordered arrived in just a matter of days. And the laptop I also ordered arrived in just about 2 weeks. But waiting 2 months for 4 desktops is ridiculous!
I hope that Dell doesn't think that this is good customer service!