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U4320Q, damaged, repair?
Dell U4320Q
Dear all,
I have accidently damaged the screen at the bottom that resulted in multi-colored vertical lines and screen fracture on running from top to bottom of the screen on the RH side. Is there a way to change the screen or a new monitor will be required?
ejn63
10 Elder
10 Elder
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23.1K Posts
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November 28th, 2022 18:00
Accidental damage coverage is available for systems, but not for monitors.
ejn63
10 Elder
10 Elder
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23.1K Posts
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November 28th, 2022 04:00
The latter -- damaged screens are not replaceable from either a practical or an economic standpoint.
crimsom
6 Professor
6 Professor
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6.1K Posts
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November 28th, 2022 04:00
Hi @DenissMih welcome to this free user-to-user Alienware laptop discussion forum.
Please check invoice of Dell U4320Q or if purchased with Dell PC to see if Dell warranty included accidental damage.
lyndonabing
1 Message
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December 19th, 2022 05:00
Hello I have the same issue with this same Model DellU4320Q, How this issue is being solved?
ejn63
10 Elder
10 Elder
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23.1K Posts
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December 19th, 2022 06:00
The only solution is that you will need to purchase a replacement monitor.