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WARRANTY TRANSFER (CHANGE IN LOCATION OVERSEAS)
I am currently working here in qatar and I have an XPS15 Dell Laptop (bought in the Philippines) in which the screen was severely damaged at the edge. I wanted the damaged parts to be replaced in a Dell Authorized Service Provider. However in order to avail that, I need a successful warranty transfer which I just applied last 19th Ocotber. I want to know any update on the status of the transfer. Service Tag is .
Hoping for your prompt reply.
Thanks in advance
ejn63
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October 23rd, 2017 16:00
You won't get accidental damage like this repaired under warranty - and transferring a warranty requires that Dell have an official corporate presence for support in your location -- if that's Qatar, Dell has no official presence. All warranty/repair is through dealers there - contact your local dealer for an estimate on the cost of the repair.
Warranty repair would require a return of the system to the Philippines.