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Warranty Transfer Denied

I bought an alienware 15 r2 from outlet with one year premium support. Now I am in India and tried to transfer my warranty but the transfer was denied.


Service Tag: <Private Information Removed per TOU>

 

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Community Manager
Community Manager

RE: Warranty Transfer Denied

Hi code_green,


Thanks for posting.


Unfortunately systems purchased in the USA can not be exported outside the country.  The most probable reason your Transfer request was denied is because the parts or services for that model are not available in India.  


To find out if you can transfer your warranty to another country, see this list of nontransferable service contracts.


Service contracts that are non-transferrable:
Return to Depot, Complete Care, Same Day, and Parts Only contracts are not always available for transfer outside of the region the coverage was purchased in; please review your contract agreement purchased for more information.


If you need further assistance, please contact me privately.  Thanks.


Regards,
Robert


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