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Warranty Transfer Issue

I bought a laptop (XPS 9560) off of ebay. I am having an issue with the computer black screening which Dell tech support has diagnosed as needing to be sent for repair. I tried to do a warranty transfer with the information the seller gave me but it has not been processed after over a week. I need help troubleshooting the warranty transfer.

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RE: Warranty Transfer Issue

Hi rp32002,

Thank you for reaching out to us on Dell Community Customer Care Board regarding the warranty transfer.

Private Message the below details and I'll see how best this can be resolved.

Full Name :

Service Tag :

Email Address : 

Invoice copy : 

To Private Message, hover the cursor over my user name and add as friend.



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