1 Copper

“Your custom-built item is complete.” but was supposed to ship 3 days ago?

I ordered an Alienware 17 R5 a little over 2 weeks ago, and after a painfully long delay, my unit is supposedly complete. Its ship date was 4/5/19 (3 days ago), and the order status page still says “confirmed”, as it has since I placed my order on 3/23. It’s delivery range is 4/8-4/12, and it hasn’t even shipped yet so I’m concerned that I’ll have to wait longer even after waiting a week longer than originally planned. Does the order status page just take a while to update, or am I really still waiting for my expensive computer to ship?

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