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August 30th, 2017 18:00

cant print invoice

I am hoping someone can help me with this.  I have tried calling in but no one seems to know what a Dell partner ID is.  I keep getting routed to different departments.  I have never had this pop up before nor have I ever been given a "Dell partner id".

Just want to print the invoice of a tv purchase I made!  I can log into my account but cant access invoice

Pop says I must provide partner id to view invoice,

getting frustrated at Dell.

4 Operator

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3.4K Posts

September 1st, 2017 07:00

Thank you for your message.  We will be glad to look into this for you.


You shouldn’t be asked for a partner ID unless the purchase is made from a retailer.


Please click on my Dell username & send a private message with the below details.


Name-

Order number –

Order country –

Email address-

1 Message

September 9th, 2017 06:00

Hey,  I am having the same issue. If you could assist me in getting an invoice copy.

September 19th, 2018 10:00

I have exactly same issue.

where can I find my dell partner ID?

 

Community Manager

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54.2K Posts

September 19th, 2018 12:00

 

Follow his instructions =

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1 Rookie

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2 Posts

March 26th, 2024 08:47

@Dell-SreejithR​ I want to send a private message but that option is missing for me when I go to your profile

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