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frustrated with customer service

Bought a TV.

Promised a gift card.

they say they sent.

I did not get it.

They said doesn't matter it is expired now.

Must have gone into span folder.

No one is helping and keep getting run around.

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1 Reply

RE: frustrated with customer service

Hi eireland1990,

Thank you for posting your comments on the Dell Community Forum and bringing your eGiftCard concerns to our attention. Please accept my apology for any frustration or inconvenience you may have been caused.

I may be able to assist you with this issue. Please reply to my email and provide the requested information so I may access your account records.



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