lucia delvita
1 Copper

hardware damage at my DELL Inspiron - ref. <Admin Note:service tag removed per privacy policy~RK>

Dear Sirs,

I have bought this laptop 1 year ago in Luxembourg. I am currently in Hong Kong, and I have two serious damages, one at the side of my laptop, and the second one is that the monitor is not stable, and sometimes it darkens (I need to move the monitor carefully). Please be so kind to call me at +<Admin Note:phone number removed per privacy policy~RK> and fix an appointment with me in Hong Kong, Causeway Bay, Times Square, Regus Lounge, 31th floor Tower One.
I have purchased a special warranty for damages.

Kind regards,

Lucia Del Vita

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Moderator
Moderator

RE: hardware damage at my DELL Inspiron - ref. <Admin Note:service tag removed per privacy policy~RK>

Hi Lucia Del Vita,

Thank you for posting your comments on the Dell Community Forum Customer Care Board. Please accept my apology for any frustration or inconvenience you may have experienced while trying to resolve your concerns. As I am US based, I am unable to view your Dell Singapore customer account records.

Please reply to my email and provide the requested information. I can forward your concerns to my customer service representative counterparts who support Singapore.

Thanks,

Lorna


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