satschild
1 Copper

Dell Data Safe

I sure hope someone can help me. I have delldatasafe.com, which backs up my files every Saturday night successfully. Recently I had to wipe my computer clean due to a virus attack. I wasn't concerned because I knew I had backed up everything. Now when I try to restore, I get "restore failed." I don't know what I'm doing wrong. I certainly hope I didn't put my trust into a flawed program and that I've lost all my precious docs and pictures (as well as my music). Can anyone suggest or explain what I need to do to get my things back? Or was I a fool to trust this in the first place?

Tags (1)
0 Kudos
1 Reply
Dev Mgr
5 Rhenium

Re: Dell Data Safe

You posted in the Dell|EMC Storage section. This area doesn't tend to get much visibility by those people that know more about datasafe.

 

I'd suggest to post your question in the desktop or laptop area as there'll be more users of that software there.

Member since 2003

0 Kudos