Start a Conversation

This post is more than 5 years old

Solved!

Go to Solution

38376

May 18th, 2015 01:00

I have a problem with emc x1e dell cx300

I lost access to the controller.

I try to act according to instructions:
"You must use a serial connection for the following procedure to work:
Establish a PPP connection to one of the storage processors (SPs).
Point your browser to this URL: http: // 192.168.1.1/setup
Click "Add a New Account."
Enter a user name and in the New Password Verification text box, type in the password again.
Click "Restart Management Server."

but there is a problem at the stage of creating a PPP connection.
It does not pass the test username and password.
What username and password Standard is on the PPP connection?

I've tried:

admin/password123#

clariion/clariion

Administrator/clariion

clariion1992/clariion1992

nothing has come :(

2 Posts

May 19th, 2015 01:00

Problem solved!

Access recovery. Close topic please.

Moderator

 • 

6.9K Posts

May 21st, 2015 14:00

Hello eldalex,

What you were missing is that to access the PPP connection your password is incorrect.  It should be clariion/ clariion! & that will make the connection.  I see that you were able to figure it out but wanted to put this out there just in case anyone else needs it.

Please let us know if you have any other questions.

1 Message

September 27th, 2015 09:00

I also have the same issue above, except that clariion / clariion! also does not work.

The connection goes from dialing --> opening port --> Verifying username and password --> ...nothing (error 721) The computer did not respond. Any ideas?

2 Posts

January 18th, 2019 22:00

Hi, i am working to resume funcionality of my Dell Emc X1E +. This device was power off for many years and never worked. I can observe that any sps are blinking amber led every 4 second indicating bios activity (from troubleshooting guide).

I have problem to estabilsh ppp connection because i did'nt find any Dell's official serial cable. I have question about cache battery. I did'nt find inside sps board and power supply. 

 

Thanks in advance

 

Vincenzo

No Events found!

Top