shkasim
2 Iron

No option available to enble Access Logix CX3-40f.

Hi,

Could you please suggest why I am not able to see Access Logix enable option in CX 3-40 .

Would you really appreciate for your kind support.

Thanks

Asim

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6 Replies
Dev Mgr
5 Rhenium

Re: No option available to enble Access Logix CX3-40f.

How are you determining that AccessLogix isn't already enabled? I haven't seen too many CX3-40's that didn't have it enabled minutes after first having been set up.

 

Also, did you check the software tab under the array properties to verify that the AccessLogix enabler is indeed installed?

Member since 2003

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shkasim
2 Iron

Re: No option available to enble Access Logix CX3-40f.

Thanks for your respone,

Yes this is very strange, me too haven't seen any, this is my first experience with such problem.

After taking the Storage properties i could see only general tab and cache tab.

i could not see memory tab,software tab and storage access tab as it is seen normally.

i could not even enable statistics logging.

Thanks

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Dev Mgr
5 Rhenium

Re: No option available to enble Access Logix CX3-40f.

Go to the setup page of SPA (http://ip_of_SPA/setup, log in and select to restart the management server. This restarts the Navisphere Service, but NOT the FLARE, so no SP reboot should occur. Now switch to SPB and do the same on that SP.

 

After that, try the properties of the array again to see if you have all the tabs that you are supposed to see.

Member since 2003

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shkasim
2 Iron

Re: No option available to enble Access Logix CX3-40f.

I appriciate for your reply job is done.

Bye

Asim

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Dev Mgr
5 Rhenium

Re: No option available to enble Access Logix CX3-40f.

What did you have to do to fix this? Was is the restarting of the management server on the 2 storage processors, or was it something else?

Member since 2003

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shkasim
2 Iron

Re: No option available to enble Access Logix CX3-40f.

Yes, after restarting of the management server on the 2 storage processors, it  problem was fixed.

Thanks

Asim

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