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August 30th, 2017 06:00

Power Vault TL4000

The number of drives reported for this library is different from the number of drives detected by DPM. If any drives are out of the library for servicing, ignore this alert; otherwise, remap the drives within the library manually.

Tapes are marked as bas , 12 tapes in total. It happen every time , tape backup starts.

Firmware and drivers are up-to-date

DPM 2012 R2 UR12

Windows server 2012 R2

Please could you check if will be a problem with the Power Vault TL4000?

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6.9K Posts

August 30th, 2017 11:00

Hello Balsareny1,

Do you have access to the Web utility for your TL4000? If so then can you to provide me with a service dump log? To get a service dump log you will go to the Service Library Menu, & then View Logs menu & select Save Service Dump. That will ask you where you want to save the file and it will save that info on your local system. I will send you an email to your email address that you used in your profile. If you can reply back with the log I can review it.

Please let us know if you have any other questions.

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