Problem DELL SC2020 "Write cache currently stopped in storage center"

Hello Nextiraone,

You stated that you was able to update the firmware on your SCv2020 without success? What was the error that you received when the firmware did not complete? Also how did you get the firmware to upgrade your SCV2020?

Please let us know if you have any other questions.

Hello,

I misspoke. We successfully updated the firmware. But the problem hasn't been resolved (Write cache).

We used Storage Center for updating the firmware.

Best Regards,

Nextiraone.

Hello Nextiraone,

Where did u download the firmware file from? Did you select firmware upgrade in Storage center and it downloaded the file for you?

Please let us know if you have any other questions.

Hello

I selected firmware upgrade in Storage Center and it downloaded the file. It isn't the firmware upgrade the origin of this problem.

The problem : "Write cache currently stopped in storage center".

Could you give me tracks for resolving this problem?

Thanks

Nextiraone

Hello Nextiraone,

Can I get you to do a phone home from your SC2020. I will also send you an email that I need you to reply back to with your controller serial #’s so that we can look into your phone home logs.

Please let us know if you have any other questions.

Hey I also have exactly the same problem

Hello mosheshish,

Were you trying to upgrade the firmware on your SC?  If so did you contact support so that they can release the firmware to your system for download?

Please let us know if you have any other questions.

What was the resolution to this issue ?  Provide details please.

Hello SysMan022,

What is the issue that you are having with your compellent system?  What is your current SCOS version?

What was the resolution to this issue ?  Provide details please.