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bt4781
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DD Error Message: MSG-NFS-00005: Failed to do a filecopy, err = 5032

Hello.

Someone has an idea where the following error message from our primary data domain can come from?

"ddfs[7770]: ERROR: MSG-NFS-00005: Failed to do a filecopy, err = 5032."


We have one MTree replication to a second DD and the state is OK.

Otherwise EMC networker backups run on the data domain with DD Boost and the DD has an NFS Export mountet on VMware vSphere as virtual machine archiv.


Modelno   : DD2500

Version   : Data Domain OS 5.7.4.0-552828

EMC Netwotrker 9.1.1.0 Build 140
VMware Proxys Release 2.0.2-11_1 (Build date 2017-03-30)

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jbrooksuk
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Re: DD Error Message: MSG-NFS-00005: Failed to do a filecopy, err = 5032

Hello, for this, you'll need to raise an SR and upload some support bundles in order for support to get to the source of this error message.

Regards,

Jonathan

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bt4781
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Re: DD Error Message: MSG-NFS-00005: Failed to do a filecopy, err = 5032

Hello.

We found a solution.

The solution was to modify the DataDomain configuration by executing this command:

# priv set se

# reg set System.NFS_FILECOPY_TIMEOUT = 600000

# filesys restart

Regrads,

Thorsten

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