you can always change the password of any user (except security officers) via the sysadmin user.
If it is just expired (due to default 90 days), then you could login via ssh and you'd be prompted to change the password as the referenced KB article also shows from IDPA_SYS.
IDPA_SYS
14 Posts
0
June 3rd, 2022 18:00
Hi @pitamahji do you still need assistance? if yes, did you lose your password or just want to reset it?
I will leave this KB here but please confirm
https://www.dell.com/support/kbdoc/en-us/000057030/ddboost-user-shows-locked-status
Did I answer your query or at least help you to follow the right path for the solution? Please click on ‘Accept as Solution’
If you found this useful please give KUDOS to help others find the information also.
Have an urgent question or issue that can't wait for a Forum answer?
Options are:
Open an SR on the Dell Support site https://www.dell.com/support/home/en-us
Call us at 1-800-782-4362
LIVE CHAT here: Dell CHAT Support for IDPA/PPDP https://www.dell.com/support/incidents-online/en-us/ContactUs/Dynamic?spestate?ref=contactus
DELL - SYS
#IWork4Dell
Centralized Technical Expert, Data Protection Division
barry_beckers
393 Posts
0
June 6th, 2022 07:00
you can always change the password of any user (except security officers) via the sysadmin user.
If it is just expired (due to default 90 days), then you could login via ssh and you'd be prompted to change the password as the referenced KB article also shows from IDPA_SYS.