donnaslusher
1 Nickel

Datadomain Daily Alert notifications

Has anyone had a problem in changing the email notifications?  I get an error; "...cannot reserved email address.  I can't delete or rename.

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15 Replies
ble1
6 Indium

Re: Datadomain Daily Alert notifications

reserver or resolve?  Can you post screenshot of whole error message?

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donnaslusher
1 Nickel

Re: Datadomain Daily Alert notifications

Not fixed.

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jbrooksuk
2 Iron

Re: Datadomain Daily Alert notifications

"not fixed" is not helpful.

As requested, can you please post more detail about your issue if you want useful responses from your community peers here.

Regards, Jonathan

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donnaslusher
1 Nickel

Re: Datadomain Daily Alert notifications

I thought the attachment of the error was included.  I'm sorry.  Here is the error;  remove an user that is no longer employed.

Daily notifications.png

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ble1
6 Indium

Re: Datadomain Daily Alert notifications

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donnaslusher
1 Nickel

Re: Datadomain Daily Alert notifications

Thanks, corrected that issue.  Now it has been 30 minutes and have this;

Datadoman communication problem.png

What should I do?

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jbrooksuk
2 Iron

Re: Datadomain Daily Alert notifications

Can you try it from command line please:

sysadmin@DD01# autosupport show alert-summary

Alert summary is sent to:

    sysadmin@lab.customer

    autosupport@autosupport.datadomain.com

    bogus.email@lab.customer

autosupport del alert-summary emails bogus.email@lab.customer

Obviously, substitute the email for the one you would like to remove.

Regards,

Jonathan

Re: Datadomain Daily Alert notifications

Hi donnaslusher,

My name is Patrick Betts and I'm with DataDomain Support.  Could you possibly email me directly at lawrence.betts@emc.com ( I go by my middle name).  I'd like to look into this a little deeper to see if you may need a service request opened to fix this issue.  Thanks in advance.

Best Regards,

Patrick Betts

Data Domain – NET/REPL

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donnaslusher
1 Nickel

Re: Datadomain Daily Alert notifications

After I make the change, I keep getting the error;Daily notifications.png

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