9 Posts
0
6785
Need Data Domain OS 5.6.2.0-543944.rpm
Hello,
I currently have a DD160 on DD OS 5.4.1.1-411752 and I'm looking for a way to update it past 5.7 in order to continue using Veeam Backup & Recovery 10a which won't support DD OS 5.7 and lower.
From what I've been reading, I need to go through updating to DD OS 5.6 first but sadly, DD OS 5.6.2.0-543944.rpm is no longer available for download and can't find it anywhere.
Tried here but the .rpm is the only file unavailable:
https://feedbackcentral.emc.com/project/home.html?cap=07dc272a0db3444c8b41565151253431&tab=2
I understand that we're talking about an unsupported DD OS here but is there any other way of obtaining this intermediate version?
I already have 5.7.5.20-604935 from which I hope to directly go to 6.1.2.70-654892 which I also managed to find.
Thank you!
kthorn1
1 Message
1
October 19th, 2020 17:00
For those still looking, try the following: https://support.emc.com/docu89406_Data-Domain-Operating-System-5.6.2.0.pdf
rajwanshbhanu
12 Posts
0
October 2nd, 2020 13:00
You can get it from support link below, need support.emc.com site access though.
https://dl.dell.com/content/docu89406
CCSS
9 Posts
0
October 5th, 2020 07:00
Hello @rajwanshbhanu Appreciate it but can't access the link, even with EMC credentials.
Might need an active contract..
rajwanshbhanu
12 Posts
0
October 5th, 2020 07:00
You just need to create partner account on DELL EMC Support portal and link would be accessible.
CCSS
9 Posts
0
November 4th, 2020 01:00
Thanks @kthorn1 .
I did manage to go through 5.5.5.0-549921 > 5.7.5.20-604935 > 6.0.2.50-627611 and finally to 6.2.1.30-663869 on our DD160.
For those in a similar situation, if you're on DD OS < 5.5, you just go ahead and grab 5.6.2.0 from @kthorn1 link and go directly to 6.0 afterwards. You can't go from 5.5 to 6.0.
EDIT: One more thing. We did have an issue with the index not converting after the upgrade to 5.7 and that prevented us from going to 6.x. We waited ~2 weeks and still continued receiving the error message. I chose to reapply 5.7.5.20 and the index was converted in less than two days, allowing us to go further.
We actually needed to get past DD OS 6.x in order to use Veeam B&R 10a which stopped supporting DD OS < 6.0 hence the need to upgrade. While we had the contract and since we had no issues or security needs to upgrade the OS on our DD160, we didn't do it.
Dell didn't want to hear a word and wanted to quote us an arm and a leg to perform the upgrade or buy another machine. The latter isn't currently possible for multiple reasons, including financial as most companies currently.. We would've been more than happy to go Dell with next year's budget since the Data Domain solution really served us well but this is no longer EMC..
This required way more time and energy than needed.
But thanks to awesome folks like you, we managed to obtain what we needed and follow the upgrade path above.
Not going with Dell next time around for a backup solution and currently studying alternatives.
BDPCSSD
5 Posts
0
January 25th, 2021 15:00
@CCSS Any chance you still have the RPM file for 5.6.x or 5.7.x the link from @kthorn1 is dead now and I can't get our data domains updated for nothing.
BDPCSSD
5 Posts
1
January 25th, 2021 18:00
Current link to 5.7.5.20 as of 25 Jan 2020 is here:
https://download.emc.com/downloads/DL91370
Spler
2 Posts
0
January 27th, 2021 06:00
Hi,
First of all thanks @BDPCSSD for the updated link of 5.7.
I am now trying to upgrade to 6.x ... but the only links I could find is 6.2.1.30 or 6.2.1.40 and these seem to be not working from 5.7... at least for me...
Do i need an earlier version ? and if so do you have extra links to share to do so ?
Thanks in advance
Simon
BDPCSSD
5 Posts
1
January 27th, 2021 06:00
@Spler Yes, I ran into the same problem.
I found this docu link after several hours of searching and this let me update to 6.1 from 5.7 and then I was able to move up to 6.2.
https://www.delltechnologies.com/en-us/collaterals/unauth/technical-guides-support-information/products/data-protection/docu91400.pdf
Direct download link
https://download.emc.com/downloads/DL91360
Glad I could help, really wish Dell wouldn't make this so difficult.
Spler
2 Posts
0
January 29th, 2021 02:00
@BDPCSSDYou are a life saver !
That worked like a charm
I also wich it wouldn't be this difficult !!
Thanks
CCSS
9 Posts
0
February 9th, 2021 05:00
Hello @BDPCSSD
Sorry for my late reply. My notification e-mails went to the SPAM folder..
Glad you managed to update your DD.
If any of you guys still need any assistance, I'll gladly try to help as it has been a bumpy ride for my DD160.
Can77
1 Message
0
March 15th, 2021 07:00
Hi!
I'm also looking for upgrade my DD, I have access to all of the most recent firmware (6.2 and later) on Dell support portal but because of my system is at 5.4 now I cannot update.
I cannot find anywhere a 5.5 or 5.6, trying 5.7 goes wrong with compatibility error.
Do anyone has a download link for a 5.5.x or 5.6.x release?
Thank you all!
tuckokava
1 Message
0
April 28th, 2021 17:00
barry_beckers
393 Posts
0
May 3rd, 2021 14:00
Data Domain Operating System 5.6.2.0 (which already was stated by someone else earlier BTW in this thread)
https://dl.dell.com/content/docu89406
which points to:
https://download.emc.com/downloads/DL89394
akola
5 Posts
0
October 22nd, 2021 04:00
Is there any chance of getting a DD OS 5.7.3 or 4 version? i think it might help me as i am stuck in this weird situation. right now I am running DD OS 5.6.2
I'm trying to upgrade to DD OS 5.7.5, but it is failing at pre-check. I get the message its not supported OS.
I'm trapped in a situation where DD660 doesn't seem to be able to clean up old jobs.
It's 95 percent full, and when I start cleaning, it fails at phase three with an error cleanup aborted.
according to the GUI, i see cleaning job started but did not finish error.
Any assistance would be highly appreciated.
Thank you very much.