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DPA 6.1 Scheduled Report Issue
When I schedule the report and click "Save & Test" I receive the report in my inbox without issue, however, when scheduled to run the report I never receive them. There are no errors reported in the alerts area and the report does not appear under active reports.
I assume that my server settings are correct as I can receive the E-mails when testing, so maybe it's an issue with the schedule? Was just wondering if anyone else has run into this before.
I opened a ticket, but EMC did their usual "Send us your logs.. blah blah", so I'm not hopeful for a resolution soon.
J_H_
498 Posts
0
June 26th, 2014 15:00
I had that issue when we migrated from 5 to 6,
in 6 my reports that worked no longer emailed but I could test.
I ended up having to go remake the report.
Anonymous
5 Practitioner
5 Practitioner
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274.2K Posts
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June 27th, 2014 04:00
it maybe a bug, what build version of DPA 6.1 are you using?
J_H_
498 Posts
0
July 9th, 2014 13:00
V6.1.0 (Build 81945)
rjacob1
39 Posts
0
November 25th, 2014 08:00
Is the schedule set to your time zone? By default it is set to EMEA timings.
markbowytz
11 Posts
0
February 17th, 2015 12:00
This is an old-ish thread, but it might be worth checking out if you have a dynamic Smart Group as part of your run criteria.
I had a similar condition where it would first run generate a Smart Group ahead of a scheduled...and the Smart Group failed to populate, halting everything. None of this was referenced directly in the logs, curiously enough.
Rogerio_Ferrei1
2 Posts
0
March 4th, 2015 03:00
I have the same Problem EMC asked to update version 6.1.1 to 6.2.