Matthew1970
1 Copper

DPA 6.3 SLA Summary Report

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Hi,

We are using DPA 6.3 which is monitoring our two Avamar 7.3 Grids, two Data Domain 9500s and a Networker Server.  i'm trying to get SLA summary report to work whereby it indicates how many backups ran with the Backup Window. So by default I'm using the SLA summary.  It shows 0 for Within SLA for all clients.

We have over 2000+ clients but I'm pretty positive that 99% of the client backups are done within the backup window of 7PM-5AM.

If I drill into Backup All Jobs for a Specific Client, Ran in Window shows "False" and Out of Window Reason shows "No Policy Assigned"

Groups are assigned to schedules and each of the schedules (except for SQL or Oracle Inrementals) run between the backup window so why is DPA not reporting the information accurately?

Looking forward to pearls of wisdom from you kind folks.

Thank you.

~Matthew.

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imsg
1 Copper

Re: DPA 6.3 SLA Summary Report

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Hi Matthew,

What is the time period you select to run Backup SLA Summary and Backup SLA Summary by Client ?

I have tested both reports in my test lab with Time period Last month and scope is BU server "Networker".

Both Reports are showing Data.

SLA Summary.png

Backup SLA Summary By Client.png

If you need more assistance please open a SR with DPA Support.

Thanks,

Syed Qadri

Support Engineer Data Protection Advisor

Dell EMC | Technical Support Services

Desk Phone: +1-800-782-4362 ext 3291849

Cell: +1-647-308-4894

Email: syed.qadri@dell.com

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2 Replies
imsg
1 Copper

Re: DPA 6.3 SLA Summary Report

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Hi Matthew,

What is the time period you select to run Backup SLA Summary and Backup SLA Summary by Client ?

I have tested both reports in my test lab with Time period Last month and scope is BU server "Networker".

Both Reports are showing Data.

SLA Summary.png

Backup SLA Summary By Client.png

If you need more assistance please open a SR with DPA Support.

Thanks,

Syed Qadri

Support Engineer Data Protection Advisor

Dell EMC | Technical Support Services

Desk Phone: +1-800-782-4362 ext 3291849

Cell: +1-647-308-4894

Email: syed.qadri@dell.com

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Matthew1970
1 Copper

Re: DPA 6.3 SLA Summary Report

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1900-0500

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