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Mikie19598
Silver

Biometric finger print reader software

hello everybody i have a problem i have a Dell XPS M1330 laptop love it very nice small laptop very fast but the Biometric finger print reader software is not compatible with windows 10 what i have is the data protection software i beleave its DDP_application_TDC1K_WN2.2.00003.A06 is there such software that will work with windows 10 64 bit. If there is could some one please post a link for me to download it and install it i would very much appreciate it.

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5 Replies

RE: Biometric finger print reader software

Good morning, Mike19598!

Sadly the XPS M1330 is not supported with Windows 10 from Dell. We have deprecated the Dell Data Protection | Access application, and can no long support it on that platform. We have created an alternative application, which may work, but has not been tested against that device. It is called Dell Data Protection | Security Tools. You can download the latest version here:

www.dell.com/.../DriversDetails

Again, this may work, but it has not been tested and validated with the XPS M1330.

I hope that helps!

Dale


L4 Support


Dell Data Security


Need Immediate help? Please call DDP |E Support @ +1.877.459.7304 Ext. 4310039

Mikie19598
Silver

RE: Biometric finger print reader software

well you wont beleave this but the dell Access data Protection program worked on my M1330 for about 6 months with windows 10 then it stopped for some reason i had no problem with it at all up until a month ago and i can't figure out what happened it has me baffled.

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Mikie19598
Silver

RE: Biometric finger print reader software

But i will try again with the one you gave me and see what happens.

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RE: Biometric finger print reader software

Mikie19598,

Thank you for the information the M1330 with Win10 still working with DDPA, we will have to give that some testing and see what we can come up with.

Have you had an opportunity to test with Dell Data Protection | Security Tools?

Dale


L4 Support


Dell Data Security


Need Immediate help? Please call DDP |E Support @ +1.877.459.7304 Ext. 4310039

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Mikie19598
Silver

RE: Biometric finger print reader software

well i did get the fingerprint reader working wiht windows but i could not get Media direct working in windows 10 for some reason

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