How i can uninstall data protection encryption to upgrde w10

Hi dreamrg!

I have Private Messaged you the details. I do want to call out that anyone having issues updating Windows Feature Updates, upgrading to a newer version of Dell Encryption will allow for in-place feature updates, which will result in your data being protected, even during the Feature Update process. 

For more information on how Dell Encryption handles the Windows 10 Feature Update process, please see: https://www.dell.com/support/article/us/en/04/sln298382

For more information on what Windows Feature Updates Dell Encryption currently supports, you can reference this KB: https://www.dell.com/support/article/us/en/04/sln307922

I hope that information helps!

Greetings.  May I get the link to the application as well?  I have dug through my system and cannot locate the files needed to uninstall Dell Data Protection Encryption.  The Win10 upgrade hangs on this.  Thanks

@JimBobDeluxe Just sent your way!

Let us know if you hit any other issues.

Since you are upgrading to the latest Windows 10 Feature Update, you may want to validate that you are on the most recent version of Dell Encryption. We have blocks in place that prevent the upgrade to versions of Windows 10 that we have not validated with that version of the product.

Here's our KB on the Windows 10 Feature Update best practices:https://www.dell.com/support/article/us/en/04/sln298382

This KB outlines our current support for Windows 10 Feature Updates: https://www.dell.com/support/article/us/en/04/sln307922

Have a great day!

@irishd Just fired it over to you :)

Hi, can I get a link to the uninstaller please? 

Thank you!

@DarkAngelVNV Just fired that over to you :) 

Hi Dale

I tried updating DDP to a newer version but it just fails and closes without any error messages. I checked in the folder and there is no uninstaller in there nor is it on the add/remove window either. Could you send me the uninstaller as well? 

Thanks

Hello,

Can I get the link to the Data Security Uninstaller?

Thanks!

Thanks Dale, 

Will give it a try and if it does not work i will get a ticket into the system

Please send me the uninstaller link as well.

Thanks,

Tim

@timoseattle you bet! it's on the way :) 

Please send me the uninstaller link. Thanks

Hi Dale,

Can i please have the uninstall link as well.

have tried many other methods with no success.

Thanks.