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November 13th, 2019 11:00

SCCM to update BIOS on Dell Latitude 7400

We have 14 models of Dell workstations. Three Optiplex models and 11 Latitude models are still in use and in warranty. I would like to be able to use SCCM to update the BIOS on these devices as a job that could be run manually from Software Center on the workstation. I have been unsuccessful in finding a method that temporarily suspends DDS bitlocker settings to allow this upgrade to happen. Can this be done in an automated way or am I out of luck?

November 14th, 2019 06:00

@KDBoutelle 

 Have you attempted to stop the DellMgmtAgent service and then suspend the bitlocker via manage-bde command? After BL is suspended, apply the BIOS update. On next reboot the DellMgmtAgent service will start back up. 

If you have attempted that method, I'd recommend spinning up a ticket so we can help take a look at the commands you are using.

-Brian

L4 | Dell Data Security #IWork4Dell

11 Posts

November 14th, 2019 07:00

I did not try that. I will do that today and report back. 

Thank you for the suggestion Brian. 

11 Posts

November 14th, 2019 11:00

@Brian Piatt 

That worked. Thank you for the suggestion. 

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