I have the same issue with the same errors. It looks like a browser problem, because with chrome it was not possible because the eula screen was not visible. With firefox i was able to do the update! Please try it with different browser...
Certain features of Power Manager require licenses. Device monitoring and setting threshold values for alerting for both server and chassis devices do not require a license.
Power Capping and Emergency Power Reduction features require the following:
@DELL-Joey C I don't even know what you mean? I had all these plugins working fine before the update and I've never to my knowledge had a license for openmanage so?
None of the plug ins work they all return the same error above when trying to install.
Gregor.Smrz
3 Posts
1
June 10th, 2021 04:00
Hi,
I have the same issue with the same errors.
It looks like a browser problem, because with chrome it was not possible because the eula screen was not visible. With firefox i was able to do the update! Please try it with different browser...
Regards,
Gregor
b00ch
2 Posts
0
June 8th, 2021 09:00
Im having the same issue going from 3.4 to 3.6.
it goes to install it and reboots back like it never tried.
DELL-Charles R
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June 8th, 2021 14:00
Hello,
This may be helpful. Video 21 is OpenManage Enterprise Plugins and Extensions - OME S02E09 :
https://dell.to/3w7gB8S
Dell EMC OpenManage Enterprise help video series : https://dell.to/3g0MxGy
Do you have the required licenses?
For example:
Certain features of Power Manager require licenses. Device monitoring and setting threshold values for alerting for both server and chassis devices do not require a license.
Power Capping and Emergency Power Reduction features require the following:
TScott79
4 Posts
0
June 8th, 2021 15:00
@Dell -Charles R it won't install ANY plugin....so?
DELL-Joey C
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June 8th, 2021 23:00
Hello @TScott79,
Just to confirm, what plugin are you trying to update in OME? Could you get a screenshot of it? By the way, what type of license do you have on OME?
Hi @b00ch,
Could you describe how did you update OME 3.4 to 3.6?
b00ch
2 Posts
0
June 9th, 2021 07:00
Oh ty for responding. I was able to get help from the support lines. They are going to look at the logs.
DELL-Charles R
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June 9th, 2021 08:00
@TScott79 - As this is a new release these are the first reports of this.
Does it present you any end user license agreement to accept when you update?
I have a Systems Management engineer engaged that will check into this and I can update on the results.
If you have the ability to contact support directly and open a support case that could help.
@b00ch - If you could update us on the result of your case, when resolved, that would be great.
If you would like to private message me the case number I can get a look.
TScott79
4 Posts
0
June 9th, 2021 08:00
@DELL-Joey C I don't even know what you mean? I had all these plugins working fine before the update and I've never to my knowledge had a license for openmanage so?
None of the plug ins work they all return the same error above when trying to install.
supportassist
powermanager
updatemanager
TScott79
4 Posts
0
June 10th, 2021 08:00
@Gregor.Smrz thanks using FF worked, chrome was not showing the EULA popup at all.
mstubb
1 Message
0
June 15th, 2021 14:00
Once I cleared my chrome cache the EULA finally appeared
DELL-Marco B
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3.4K Posts
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July 19th, 2021 06:00
Hello,
developers are aware about this issue, but i cannot give you an ETA for the resolution, i hope for the 3.7 or 3.8 version.
Thanks
Marco
didder44
2 Posts
0
July 19th, 2021 06:00
Cheers! Was about to raise a case and saved me time! Dell guys, can you not resolve this going forward? Same issue with upgrading to 3.6.1. too.