Unsolved
25 Posts
0
4343
All Firmware Updates failing after upgrade to 3.1
I'm getting the "Mount of Remote share failed" on every server I attempt to update regardless of iDRAC vers and catalog I'm using.
Are there new communication ports in use for the mount for this version? I know only form looking at this forum that TCP 111 is needed and yet it's still not listed here - https://www.dell.com/support/manuals/us/en/04/dell-openmanage-enterprise-v3.1/ome_3.1_ug/supported-protocols-and-ports-in-openmanage-enterprise?guid=guid-cc580a3e-2010-4aac-92e6-6b956f16ba8d&lang=en-us
Anyone else having this problem?
Thanks
Chris
Messages:
Running
Starting communication with the device.
Checking LC-Service state
Checking Remote Services availability
Remote Service is ready.
Initiated Update Job for DCIM:INSTALLED#iDRAC.Embedded.1-1#IDRACinfo with JobId (JID_544049364613)
Job status for JID_544049364613 is Failed
Message: Mount of remote share failed.
Message ID: RED016
System state check initiated.
iDrac state check.
Checking LC-Service state
Checking Remote Services availability
Remote Service is ready.
Deleting the job queue
Delete Job Queue was successful
Deleted Job Id:JID_544049364613
Task Failed. Completed With Errors.
cmarotta
25 Posts
0
April 5th, 2019 07:00
fixed..
and yes ... no more NFS for Firmware updates. It's all SMB.
service-object tcp destination eq 137
service-object tcp destination eq 138
service-object tcp destination eq 139
service-object tcp destination eq 445
gsacco
4 Posts
1
April 5th, 2019 08:00
neokevin
11 Posts
0
July 29th, 2019 23:00
cmarotta
25 Posts
1
July 30th, 2019 05:00
All your iDRAC's must be 2.50.50.50 or later
If you are using a FW or traffic filter of any kind between your iDRAC's and OME appliance, you must now re-architect the design to permit SMB traffic instead of NFS.
https://www.dell.com/support/manuals/us/en/04/dell-openmanage-enterprise-v3.1/ome_3.1_ug/supported-protocols-and-ports-in-openmanage-enterprise?guid=guid-cc580a3e-2010-4aac-92e6-6b956f16ba8d&lang=en-us
TCP ports ...137, 138, 139, 445