accessing the linux OS / logs

Hi James,

The appliance is fairly locked down for security purposes.  Although with a support request, there is a way to get to the OS to pull some logs.

We are currently working on a new version that will surface more logging information to the UI.  Also, be sure you are drilling into the tasks on the job page are there are some additional details there (for some tasks).

Thanks,

Rob

Hi,

A few months after the original request, no effort have been made.

Can you debug for me this error "message" that I can see in "view details" ?

Messages:

Running

Task Failed. Completed With Errors.

Thanks :)

Hi tamere22,

Can you let me know if you are running OMEnt Tech Release or v3.0?  There has been some additional logging added to 3.0, but I'm not sure exactly which task yours is related to.  If you can add more detail about the steps leading up to the message we might be able to get a better idea.

Thanks!

Rob

Hello,

It's the default created system named "Warranty Task" and description "Default Warranty Task"

The task I think is working because the warranty informations are populated for every monitored servers. So maybe it's just a subtask that is failed, but no way to know :(

Regards

Same problem here. Warranty tasks fail with error msg "Task Failed. Completed With Errors."

So I have no idea at all what's causing the task to fail. Can we have more detailed logging please?