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jumstead
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Getting physical server alert to OME so it can email

Hi ,

I have OME running and can discover / inventory  servers using the drac interface.

I have OME working to send all alerts via email , Test emails are delivered and send alert Actions on all conditions is setup.

What I can't seem to have working / setup is getting a fault ( lose of a power supply for instance)  on the server detected by OME so that is can send an alert.

Is there further configuration on server needed to send alerts? 

Is there a way to test the server alert process from server  to  OME to email ?

Thanks

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7 Replies

RE: Getting physical server alert to OME so it can email

Hi, thanks for the query.

Please ensure SNMP Trap is enabled for all / specific events occurring on the server. This setting is available under Server --> Alerts page on iDRAC GUI.

Let us know if this helps.

Thanks,

Shivendra

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jumstead
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RE: Getting physical server alert to OME so it can email

I have set all the alert items as SNMP enabled  ..... is the a way to test ?  The test SNMP Trap does not produce an alert that I can see

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RE: Getting physical server alert to OME so it can email

The test / hardware alert should reach OME. Please check there are no firewall rules blocking those packets. You can also use Troubleshooting tool to verify if the traps are reaching OME server / VM.

Thanks,

Shivendra

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jumstead
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RE: Getting physical server alert to OME so it can email

Thank You Shivendra for your help !

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RE: Getting physical server alert to OME so it can email

Good to know your problem got resolved. Smiley Happy

Thanks,

Shivendra

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jumstead
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RE: Getting physical server alert to OME so it can email

I get message like this via email  , followed shortly by anther email indicating status is normal.

I am not sure what is generating this ... Can you help with what this is?

Device:-idrac-xxxxxx 192.168.254.72, Service Tag:xxxxxx2, Asset Tag:, Date:8/8/2017, Time:10:29:13, Severity:Warning, MessageSmiley Very Happyevice xxxxx-idrac-xxxxx has changed status to Unknown. Data Sources: 1. Integrated Dell Remote Access Controller [OK -> Unknown] , Recommended Resolution:

THanks

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RE: Getting physical server alert to OME so it can email

This is an internal alert generated by OME. More details on below thread:

en.community.dell.com/.../20017909

Thanks,

Shivendra

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