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IDRAC and OMSA Both are sending similar alerts In DELL OME
Hi Folks, The weird behavior here is, i am getting 2 alerts for same issue for same server. One is from Idrac and another one from OMSA. This is causing problem with my rules which i have configured. I am sending emails to SNOW from DELL OME to get the incident created. Since i have discovered the server from idrac and not from OMSA, so the alert coming from idrac has the hostname and service tag mentioned, but the alert which is coming from OMSA do not have any hostname and service tag in email body. This is causing problem with incident creation. My question here is why i am receiving alerts from OMSA, when i have discovered it from idrac. Regards Ankur Mishra
DELL-Shivendra K
685 Posts
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October 24th, 2018 22:00
Hi Ankur,
If servers are completely managed (discovery and events) through iDRAC in OME, you need to turn off alerts from OMSA to avoid duplicate notifications.
sanjay3x1
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October 25th, 2018 00:00
Hi Shivendra,
Thanks I am too facing above errors in my environment. Can you please let me know how I can turn off alerts from OMSA to avoid duplicate notifications?
Do I need to stop the snmp service ?
Regards
Sanjay
DELL-Shivendra K
685 Posts
0
October 26th, 2018 03:00
That is one way of doing it.
Please refer following KB articles:
https://www.dell.com/support/article/us/en/04/sln109059/how-do-i-configure-simple-network-management-protocol-snmp-for-dell-openmanage-server-administrator-and-array-manager-for-systems-running-microsoft-windows-server-operating-systems-kb-article-292286
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