Integrating Repository Manager and OpenManage Essentials

[DurkinR]

I've installed OME and RepoMan on the same server. Open RepoMan in Server mode, try to create new repository for OME.

Start the wizard, make it to the Summary, click finish, and get this error every time:

Error retrieving inventory from Dell OpenManage Essentials

The servers and models show up correctly on the System Inventory step of the wizard, but always fail on the actual import.

[DELL-Rob C]

Hi and thanks for the post.

Did OME complete a full discovery&inventory before ran RM repo creation? RM may encounter problems to get the inventory details.

There is a runtime log at %localappdata%\RepositoryManager\log by RM. It may have error message in details.

Thx!

Rob

[DurkinR]

In the log (that is difficult to read, what format is it? XML?) the error that shows is:

<ApplicationData>InvCompliance.CreateCompliantUpdates: Exception getting compliant updates: Object reference not set to an instance of an object.</ApplicationData>

The full discovery and inventory is complete, that is not the issue.

[DELL-Rob C]

Hmmmm....not obvious from this message.

Btw, the log is in Microsoft WCF tracing format(svclog). Using Microsoft service trace viewer tool (svctraceviewer.exe) may have a better display.

It looks like I'll have to direct you to support to open a ticket (800-945-3355 ) so we can dig a bit deeper.

Thx

Rob

[Michael Lamia]

Hi guys, please be sure to post the results of the support case, as I am running in to the exact same issue.  

Thanks much.

Mike

[worldzfree123]

I, too, am getting this issue.  Interested to see what you find.

[DELL-Rob C]

Which version of RM are you using?  I think we shipped v1.3 on OME, but there is a new 1.4 download.

[Michael Lamia]

I am using 1.4, the current download from TechCenter.

[DELL-Rob C]

Can you confirm that when you hover over the username in the top right section of the OME console that your user is a member of OmeAdministrators?  thanks, Rob

[Michael Lamia]

I can confirm that I am, in fact, a member of the OmeAdministrators group.  I am logging into the application as the server's local administrator account, too.