DurkinR
3 Silver

Integrating Repository Manager and OpenManage Essentials

I've installed OME and RepoMan on the same server. Open RepoMan in Server mode, try to create new repository for OME.

Start the wizard, make it to the Summary, click finish, and get this error every time:

Error retrieving inventory from Dell OpenManage Essentials

The servers and models show up correctly on the System Inventory step of the wizard, but always fail on the actual import.

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42 Replies
DELL-Rob C
5 Tungsten

Re: Integrating Repository Manager and OpenManage Essentials

Hi and thanks for the post.

Did OME complete a full discovery&inventory before ran RM repo creation? RM may encounter problems to get the inventory details.

There is a runtime log at %localappdata%\RepositoryManager\log by RM. It may have error message in details.

Thx!

Rob

DELL-Rob C
Social Media Support
#IWork4Dell

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DurkinR
3 Silver

Re: Integrating Repository Manager and OpenManage Essentials

In the log (that is difficult to read, what format is it? XML?) the error that shows is:

<ApplicationData>InvCompliance.CreateCompliantUpdates: Exception getting compliant updates: Object reference not set to an instance of an object.</ApplicationData>

The full discovery and inventory is complete, that is not the issue.

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DELL-Rob C
5 Tungsten

Re: Integrating Repository Manager and OpenManage Essentials

Hmmmm....not obvious from this message.

Btw, the log is in Microsoft WCF tracing format(svclog). Using Microsoft service trace viewer tool (svctraceviewer.exe) may have a better display.

It looks like I'll have to direct you to support to open a ticket (800-945-3355 ) so we can dig a bit deeper.

Thx

Rob

DELL-Rob C
Social Media Support
#IWork4Dell

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Michael Lamia
2 Bronze

Re: Integrating Repository Manager and OpenManage Essentials

Hi guys, please be sure to post the results of the support case, as I am running in to the exact same issue.  

Thanks much.

Mike

Michael Lamia

Solutions Architecture Consultant - Specializing in CPS, DHCS, and Azure Stack

Dell EMC | Solution Centers

Michael.Lamia@Dell.com

Chicago, IL USA

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worldzfree123
2 Bronze

Re: Integrating Repository Manager and OpenManage Essentials

I, too, am getting this issue.  Interested to see what you find.

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DELL-Rob C
5 Tungsten

Re: Integrating Repository Manager and OpenManage Essentials

Which version of RM are you using?  I think we shipped v1.3 on OME, but there is a new 1.4 download.

DELL-Rob C
Social Media Support
#IWork4Dell

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Michael Lamia
2 Bronze

Re: Integrating Repository Manager and OpenManage Essentials

I am using 1.4, the current download from TechCenter.

Michael Lamia

Solutions Architecture Consultant - Specializing in CPS, DHCS, and Azure Stack

Dell EMC | Solution Centers

Michael.Lamia@Dell.com

Chicago, IL USA

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DELL-Rob C
5 Tungsten

Re: Integrating Repository Manager and OpenManage Essentials

Can you confirm that when you hover over the username in the top right section of the OME console that your user is a member of OmeAdministrators?  thanks, Rob

DELL-Rob C
Social Media Support
#IWork4Dell

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Michael Lamia
2 Bronze

Re: Integrating Repository Manager and OpenManage Essentials

I can confirm that I am, in fact, a member of the OmeAdministrators group.  I am logging into the application as the server's local administrator account, too.

Michael Lamia

Solutions Architecture Consultant - Specializing in CPS, DHCS, and Azure Stack

Dell EMC | Solution Centers

Michael.Lamia@Dell.com

Chicago, IL USA

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