Non-Compliant Systems not displayed

Hi Augustin,

Thanks for the post on OME 2.4.

The new bar graph is clickable, can you try clicking the non-compliant (RED) bar and see if it navigates to the tab with results?

Hello Shivendra,

I've already did that and before and not visible, solved.

I've tried also Mozilla Firefox and Chrome browsers and the same :(

Kind regards,

Augustin

Can you try clicking the refresh button on right corner of non-compliant tab and see if populates the list?

Hi Shivendra,

I did it and not working, i.e. Non-Compliant list remains empty.

Yesterday I imported once again Firmware Update Catalog and after that about 20 systems appeared on the Non-Compliant list. Now it's empty again.

To me looks like it's an application bug. What else should I try to fix it? :( :)

And one more thing, I can see there is no refresh button on the right corner of Compliant Tab.

Is this OK? I suppose it should be there, just as it's on Non-Compliant Tab.

Kind regards,

Augustin

Hi,

I have excactly the same problem after upgrading from OME 2.3 to 2.4.

But after trying refresh button a couple of times I got this error:

System.Exception: The data cache did not refresh correctly.
Method timed out: LoadLocationRobos(...)
Method timed out: DataCache.Security.Load(waitHandles)
Method timed out: LoadTaskTables(...)
Method timed out: LoadDataSchemas(...)
Method timed out: LoadDeviceImport(...)
Method timed out: LoadCredentials(...)
Method timed out: LoadIdentitySets(...)
Method timed out: LoadComputePools(...)
Method timed out: LoadDeviceBackupProfile(...)
Method timed out: LoadManifestToGroup(...)

   ved SmartConsole.DataCache.FaultTolerateTimeouts(Dictionary`2 waitHandles)
   ved SmartConsole.DataCache.Load()
   ved SmartConsole.DataCache. b__28c()
   ved SmartConsole.Update.UpdateManager. b__b(Object wcParam)
The data cache did not refresh correctly.
Method timed out: LoadLocationRobos(...)
Method timed out: DataCache.Security.Load(waitHandles)
Method timed out: LoadTaskTables(...)
Method timed out: LoadDataSchemas(...)
Method timed out: LoadDeviceImport(...)
Method timed out: LoadCredentials(...)
Method timed out: LoadIdentitySets(...)
Method timed out: LoadComputePools(...)
Method timed out: LoadDeviceBackupProfile(...)
Method timed out: LoadManifestToGroup(...)

System.Exception: The data cache did not refresh correctly.
Method timed out: LoadLocationRobos(...)
Method timed out: DataCache.Security.Load(waitHandles)
Method timed out: LoadTaskTables(...)
Method timed out: LoadDataSchemas(...)
Method timed out: LoadDeviceImport(...)
Method timed out: LoadCredentials(...)
Method timed out: LoadIdentitySets(...)
Method timed out: LoadComputePools(...)
Method timed out: LoadDeviceBackupProfile(...)
Method timed out: LoadManifestToGroup(...)

   ved SmartConsole.DataCache.FaultTolerateTimeouts(Dictionary`2 waitHandles)
   ved SmartConsole.DataCache.Load()
   ved SmartConsole.DataCache. b__28c()
   ved SmartConsole.Update.UpdateManager. b__b(Object wcParam)

* * * * * * * * * * * * * * * * * * * * * * * *
* * * * * * * * * * * * * * * * * * * * * * * *
Local Stack Trace:

SmartConsole.ErrorHandler >> Show
Dell.OME.OMEProxyManager >> ShowError
SmartConsole.Update.UpdateManager >> b__b
System.Threading.QueueUserWorkItemCallback >> WaitCallback_Context
System.Threading.ExecutionContext >> Run
System.Threading.QueueUserWorkItemCallback >> System.Threading.IThreadPoolWorkItem.ExecuteWorkItem
System.Threading.ThreadPoolWorkQueue >> Dispatch
System.Threading._ThreadPoolWaitCallback >> PerformWaitCallback

-----------------

Then I Have to touch the "Reload OME" button.

Hi,

This confirms what I've said before, that's an application bug.

I see no other things to do trying to fix it.

Kind regards,

Augustin

I am having the same exact results as well after upgrading to OME 2.4 

I have reverted back to OME 2.2 after backing up the OME DB, uninstaling OME 2.4, restoring the OME DB prior to ugprade, and reinstalling OME 2.2 and I'm back in business. 

I notice that the web interface is much more responsive in OME2.2 vs OME2.4 as well.  OME 2.4 UI was very laggy/unresponsive along with the non-compliant tab issue.

I suggest you to get in touch with Dell Support, they can take a closer look and help in resolving the problems.

Just to give me a link where from I can submit a support case related to OME.
On Dell TechDirect I can do it only for hardware problems.

Thanks in advance,
Augustin

was there a resolution for this as I'm experiencing the same issue after upgrading from 2.3 to 2.4?

Hi,

we have the same Problem.

Br

Sergej

Hello, did you find something to sort out this non-compliant system issue?

We are having the same problem and it's very annoying. If you stay on the non-compliant page and wait for a couple minutes then it will populate the list, but it takes way too long...