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OME 2.1.0 - System Update failed with message "Unable to download Update Package"
Hi guys,
After install and configure OME 2.1.0 and integrated the System Update catalog with Repository Manager, during task to update firmware (iDRAC and Power Supply) I am receive the message below:
Results:
Using iDRAC IP address:10.22.212.60
Verifying Connectivity/Credentials: OK
Checking the status of LifeCycle Controller: LifeCycle Controller is ready
Clearing job queue.
Downloading Packages.
Calling InstallFromUri method to Download packages to the iDRAC
Downloading Package: Power_Firmware_62N6X_WN64_07.09.49_A00.EXE onto the iDRAC
Package download has successfully started and the Job ID is JID_480495580059
The URI given to the iDRAC to download from: http://10.8.4.253:1278/install_packages/Packages/Power_Firmware_62N6X_WN64_07.09.49_A00.EXE
Downloading Package: iDRAC-with-Lifecycle-Controller_Firmware_G18JX_WN64_2.20.20.20_A00.EXE onto the iDRAC
Package download has successfully started and the Job ID is JID_480495659477
The URI given to the iDRAC to download from: http://10.8.4.253:1278/install_packages/Packages/iDRAC-with-Lifecycle-Controller_Firmware_G18JX_WN64_2.20.20.20_A00.EXE
Checking the Status on the following Job(s): JID_480495580059
Checking the Status on the following Job(s): JID_480495659477
The JOBID JID_480495580059 has failed with the following message:
Unable to download Update Package.
MessageID: RED006
The JOBID JID_480495659477 has failed with the following message:
Unable to download Update Package.
MessageID: RED006
Download Error occured.
Package Power_Firmware_62N6X_WN64_07.09.49_A00.EXE failed to download on target device.
Package iDRAC-with-Lifecycle-Controller_Firmware_G18JX_WN64_2.20.20.20_A00.EXE failed to download on target device. Update failed.
Software Update Task Failed.
Have a firewall between OME machine and servers (iDRAC), but all ports used by OME are allowed with traffic in and out.
DELL-Arun Mo
116 Posts
0
December 14th, 2015 17:00
Hi,
Thanks for the post.
Is the server where OME is installed have multiple IP addresses?
From the post given ip addresses are in different subnets. Please verify the connectivity from iDRAC subnet to OME server with the IP address mentioned in URI.
You can use trouble shooting tool->System update-> Out of band URI test.
If everything is proper, then please reset idrac and try the update.
Hope it helps.