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July 20th, 2017 17:00

OME 2.3 Command Line crashes

If I try to launch the "Essentials Command Line Interface", it crashes immediately.

Problem signature:

Problem Event Name: APPCRASH

Application Name: LaunchOMEPowerShell.exe

Application Version: 2.0.0.0

Application Timestamp: 53d9e5ea

Fault Module Name: KERNELBASE.dll

Fault Module Version: 6.1.7601.23807

Fault Module Timestamp: 5915fe14

Exception Code: c06d007e

Exception Offset: 000000000001a06d

OS Version: 6.1.7601.2.1.0.274.10

Locale ID: 1033

Additional Information 1: 79df

Additional Information 2: 79dfbcacf61883e68177790c5410ed25

Additional Information 3: 0444

Additional Information 4: 044472da9886650748b7f9e90698292f

July 27th, 2017 07:00

Hi, thanks for the query.

There are some updates to CLI interface with OME 2.3. Right now we are in process of posting the updated CLI guideline white paper. With updated instruction your problem might get resolved. I would request you to hold on to using CLI at this point. I will update this thread once we have the document online for your referral.

Thanks for understanding.

116 Posts

August 2nd, 2017 22:00

Hi,

Sorry for the inconvenience. Few clarifications to understand the environment better,

1. What is the operating system ?

2. Have you removed ASP .net 3.5 version ?

3. Is this a fresh installation or upgrade from previous version?

Thanks.

54 Posts

August 3rd, 2017 10:00

1. 2008 R2

2. ASP.NET is installed under the role Web Server/Application Development.  It doesn't say 3.5 though.

3. This was an upgrade over OME 2.2

August 10th, 2017 09:00

The white paper link is up now. Please refer the same and see if it helps resolve the issue.

en.community.dell.com/.../20444395

54 Posts

August 10th, 2017 10:00

I looked at the white paper and don't see where it talks about problems like what I'm experiencing.

54 Posts

August 10th, 2017 10:00

It is installed... any other ideas?

August 10th, 2017 10:00

There is change in configuration XML tags (new added for SNMP v3). Wanted to ensure that is not causing it.

August 10th, 2017 10:00

Nothing other than uninstalling and installing it back again, then give a try with CLI.

Running out of ideas at this point.

August 10th, 2017 10:00

Just noticed from your earlier reply.

.Net 3.5 is needed for CLI to work. Check the settings on the server, install .Net 3.5 if it is missing. Restart and try launching CLI again.

54 Posts

August 10th, 2017 10:00

Just trying to launch the shell is where it crashes, before I actually try to use it to do anything useful.

54 Posts

August 10th, 2017 11:00

Can you forward the crash dump info shown above to the development team?

August 10th, 2017 11:00

Sure, I will do that and update you back.

August 16th, 2017 05:00

Is it possible for you to share the .dmp file for full crash dump?

54 Posts

August 23rd, 2017 13:00

Sure, where is the crash dump file stored?

August 30th, 2017 02:00

It will give you the location when the crash dump is enabled on the system.

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