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OME 2.4 system update help
Hi, I'm having an issue updating systems. All but 4 servers are showing up on the Issue and Resolution for Updates tab. It recommends running ws-man discovery and inventory. I reran and it still didn't help.
J
DELL-Shivendra K
685 Posts
0
March 16th, 2018 05:00
Hi, for updating systems OOB though iDRAC, you need to discover them using WSMAN protocol. And to rule out ambiguity, disable SNMP on those iDRAC ranges to be sure servers are indeed getting discovered using WSMAN. Dell Troubleshooting tool will also help to reason if WSMAN fails to discover the servers.
jg1000c
22 Posts
0
March 23rd, 2018 13:00
Results:
Package(s) downloaded (or) copied
3/20/2018 5:07:23 PM C:\Program Files (x86)\Dell\Dell Repository Manager\FOLDER04457701M/1/iDRAC-with-Lifecycle-Controller_Firmware_JWKMP_WN64_2.50.50.50_A00.EXE
3/20/2018 5:07:25 PM Using iDRAC IP address:10.10.10.10
3/20/2018 5:07:25 PM Verifying Connectivity/Credentials
3/20/2018 5:07:28 PM Verifying Connectivity/Credentials: OK
3/20/2018 5:07:28 PM Checking the status of LifeCycle Controller: LifeCycle Controller is ready
3/20/2018 5:07:28 PM Downloading Packages.
3/20/2018 5:10:35 PM Package iDRAC-with-Lifecycle-Controller_Firmware_JWKMP_WN64_2.50.50.50_A00.EXE is queued for download
3/20/2018 5:10:41 PM Package iDRAC-with-Lifecycle-Controller_Firmware_JWKMP_WN64_2.50.50.50_A00.EXE download initiated. (As IDrac Job ID:JID_215829285216)
3/20/2018 5:10:42 PM Package iDRAC-with-Lifecycle-Controller_Firmware_JWKMP_WN64_2.50.50.50_A00.EXE failed.
3/20/2018 5:10:42 PM iDRAC-with-Lifecycle-Controller_Firmware_JWKMP_WN64_2.50.50.50_A00.EXE( JID_215829285216) has failed with the following message:
Unable to download Update Package.
MessageID: RED006
3/20/2018 5:13:42 PM Checking the Status on the following Jobs(s): JID_215829285216 (iDRAC-with-Lifecycle-Controller_Firmware_JWKMP_WN64_2.50.50.50_A00.EXE)
3/20/2018 5:13:44 PM iDRAC-with-Lifecycle-Controller_Firmware_JWKMP_WN64_2.50.50.50_A00.EXE( JID_215829285216) has failed with the following message:
Unable to download Update Package.
MessageID: RED006
3/20/2018 5:13:44 PM Download Error occured.
3/20/2018 5:13:44 PM
3/20/2018 5:13:45 PM Package iDRAC-with-Lifecycle-Controller_Firmware_JWKMP_WN64_2.50.50.50_A00.EXE failed.
3/20/2018 5:13:45 PM Update failed.
3/20/2018 5:13:45 PM Software Update Task Failed.
3/20/2018 5:13:45 PM Inventory will be triggered approximately after 20 minutes and expected to complete in 3-4 minutes.
jg1000c
22 Posts
0
March 23rd, 2018 13:00
You were spot on with ws-man being an issue. I had to install a hotfix on windows 2008 server to fix tls issue but update still fails via OME. I can get it to work via remote racadm.
Results:
Package(s) downloaded (or) copied
3/20/2018 5:07:23 PM C:\Program Files (x86)\Dell\Dell Repository Manager\FOLDER04457701M/1/iDRAC-with-Lifecycle-Controller_Firmware_JWKMP_WN64_2.50.50.50_A00.EXE
3/20/2018 5:07:25 PM Using iDRAC IP address:10.10.10.10
3/20/2018 5:07:25 PM Verifying Connectivity/Credentials
3/20/2018 5:07:28 PM Verifying Connectivity/Credentials: OK
3/20/2018 5:07:28 PM Checking the status of LifeCycle Controller: LifeCycle Controller is ready
3/20/2018 5:07:28 PM Downloading Packages.
3/20/2018 5:10:35 PM Package iDRAC-with-Lifecycle-Controller_Firmware_JWKMP_WN64_2.50.50.50_A00.EXE is queued for download
3/20/2018 5:10:41 PM Package iDRAC-with-Lifecycle-Controller_Firmware_JWKMP_WN64_2.50.50.50_A00.EXE download initiated. (As IDrac Job ID:JID_215829285216)
3/20/2018 5:10:42 PM Package iDRAC-with-Lifecycle-Controller_Firmware_JWKMP_WN64_2.50.50.50_A00.EXE failed.
3/20/2018 5:10:42 PM iDRAC-with-Lifecycle-Controller_Firmware_JWKMP_WN64_2.50.50.50_A00.EXE( JID_215829285216) has failed with the following message:
Unable to download Update Package.
MessageID: RED006
3/20/2018 5:13:42 PM Checking the Status on the following Jobs(s): JID_215829285216 (iDRAC-with-Lifecycle-Controller_Firmware_JWKMP_WN64_2.50.50.50_A00.EXE)
3/20/2018 5:13:44 PM iDRAC-with-Lifecycle-Controller_Firmware_JWKMP_WN64_2.50.50.50_A00.EXE( JID_215829285216) has failed with the following message:
Unable to download Update Package.
MessageID: RED006
3/20/2018 5:13:44 PM Download Error occured.
3/20/2018 5:13:44 PM
3/20/2018 5:13:45 PM Package iDRAC-with-Lifecycle-Controller_Firmware_JWKMP_WN64_2.50.50.50_A00.EXE failed.
3/20/2018 5:13:45 PM Update failed.
3/20/2018 5:13:45 PM Software Update Task Failed.
3/20/2018 5:13:45 PM Inventory will be triggered approximately after 20 minutes and expected to complete in 3-4 minutes.
jg1000c
22 Posts
0
March 23rd, 2018 13:00
I can update via racadm but not OME. It downloads the exe file but upload fails.
DELL-Shivendra K
685 Posts
0
March 25th, 2018 23:00
Firewall could be a reason. Refer below threads with similar concern:
https://www.dell.com/community/Dell-OpenManage-Essentials/Firmware-Update-Fails-with-OME-2-3/m-p/5125589
https://www.dell.com/community/Dell-OpenManage-Essentials/m620-not-updating-RED006/m-p/4723518