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R710 Bios Update

Getting below error when trying to update BIOS via OpenManage.

Any help would be appriciated - I have many of these to update.

Thanks

4/30/2019 10:39:40 AM Verifying Connectivity/Credentials
4/30/2019 10:39:41 AM Verifying Connectivity/Credentials: OK
4/30/2019 10:39:41 AM Checking the status of LifeCycle Controller: LifeCycle Controller is ready

4/30/2019 10:39:41 AM Downloading Packages.
4/30/2019 10:40:05 AM Package BIOS_0F4YY_WN32_6.6.0_01.EXE is queued for download
4/30/2019 10:40:07 AM Package BIOS_0F4YY_WN32_6.6.0_01.EXE download initiated. (As IDrac Job ID:JID_001556635206)

4/30/2019 10:43:08 AM Checking the Status on the following Jobs(s): JID_001556635206 (BIOS_0F4YY_WN32_6.6.0_01.EXE)
4/30/2019 10:43:09 AM BIOS_0F4YY_WN32_6.6.0_01.EXE( JID_001556635206) has failed with the following message:
Package verification failed.
MessageID: RED007

4/30/2019 10:43:09 AM Download Error occured.
4/30/2019 10:43:09 AM
4/30/2019 10:43:09 AM Package BIOS_0F4YY_WN32_6.6.0_01.EXE failed.
4/30/2019 10:43:09 AM Update failed.

4/30/2019 10:43:09 AM Software Update Task Failed.

4/30/2019 10:43:09 AM Inventory will be triggered approximately after 20 minutes and expected to complete in 3-4 minutes.

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3 Replies
Moderator
Moderator

Re: R710 Bios Update

Contsis-yahoo.com,

Normally the Red007 error is due to the iDrac being to far behind. Would you do me a favor and confirm the current versions of the BIOS, iDrac, as well as Lifecycle Controller? That way we can determine the best course of action to get the server updated. 

Thanks

Chris Hawk

Dell | Social Outreach Services - Enterprise
Get Support on Twitter @DellCaresPro 
Download the Dell Quick Resource Locator app today to access PowerEdge support content on your mobile device! (iOS, Android, Windows)

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Re: R710 Bios Update

Thanks for the quick response.

iDRAC was at 2.90 so I pushed available (2.92), reboot and retried BIOS but same failure. No Problem doing the iDRAC.

BIOS is at 6.4.0 - available is 6.6.0

Lifecycle Controller is at 1.7.5.4

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Moderator
Moderator

Re: R710 Bios Update

Download the version titled R710-060600C.exe.

Copy it to a form of bootable media, such as 32-bit diagnostics media.

Then after booting into the diag tool exit to cmd prompt and run R710-060600C.exe from there.

That should update the bios, so let me know how it goes.

Chris Hawk

Dell | Social Outreach Services - Enterprise
Get Support on Twitter @DellCaresPro 
Download the Dell Quick Resource Locator app today to access PowerEdge support content on your mobile device! (iOS, Android, Windows)

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